Reflection
Takeaway
I learned that clear functionality and organization are key to helping users navigate a website easily. It’s also important to avoid redundant steps and unnecessary complexity. Through this project, I saw how streamlining processes, focusing on usability, and designing with empathy can make a difference in improving the user experience.
Limitations
Next Step
Comprehensive website assessment on different devices, including tablets and mobile phones.
Use screening methods to recruit targeted users, such as less tech-savvy individuals and experienced donors.
Implement a structured schedule for post-update usability testing, with regular user feedback sessions monthly or yearly.