Reflection
Limitations
Next Step
Comprehensive website assessment on different devices, including tablets and mobile phones.
Use screening methods to recruit targeted users, such as less tech-savvy individuals and experienced donors.
Implement a structured schedule for post-update usability testing, with regular user feedback sessions monthly or yearly.
Takeaway
I learned that clear functionality and organization are key to helping users navigate a website easily. It’s also important to avoid redundant steps and unnecessary complexity. Through this project, I saw how streamlining processes, focusing on usability, and designing with empathy can make a difference in improving the user experience.