get to know the users
User InterviewWe ran early stage interview to move from desk insights to real driver voices—validating our initial findings, uncovering true needs, and pinpointing our team to the design direction.
SurveyIn addition, we also distribute surveys to get more participants and data.
Participants
Interview - 6 individuals
Survey - 15 individualsAge 18 or older, hold a drivers license, and self-identify with permanent vision impairments— near/farsightness, colour-blindness, myopia, astigmatism
Result Analysis - Affinity MapWe used an affinity map to sort the results into notes and find the common themes regarding participants concerns to guide our design direction.
Participants Key Problems
Drivers must meet legal vision standards, yet many challenges (e.g., glare, color confusion) remain even with glasses.
Colour & contrast
Drivers find dashboard icons and map details blend together; traffic-light cues are hard to distinguish.
Night driving & weather conditionsHead-light glare, rain, and dim signage make evening driving stressful.
Menu overload
Small text, deep sub-menus, and pop-up messages took drivers attention away from the road longer than they feel is safe.
Existing and Desired Techonology
What driver already been using Basic lane-keeping alerts and voice commands
What driver want next
High-contrast or glare-reduced night mode, adjustable text/icon size, voice or haptic confirmation for critical alerts, and AI features that recall seating presets, announce hazards or speed-limit changes, and explain unfamiliar icons.
Contact Me
LinkedIn 📩 alice.yu.sun@gmail.com 📞(865)801-7068
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